KaBoo! does not provide username-and-password, email, phone-number, social-login, or other user-created accounts. Local play works without an online identity. If you use an online feature, the app creates a random service identifier so it can deliver that feature.
Erase data stored on your device
- Open KaBoo! and choose the settings button on the home screen.
- Open Privacy & data.
- Choose Erase local progress and confirm.
This immediately removes the nickname, settings, saved local table, games played, wins, streaks, clean snaps, and badges stored by KaBoo! on that device. You can also remove local app data using your device's storage controls or by uninstalling the app, subject to any device backup you control.
Request deletion of online data
- In KaBoo!, open Settings → Privacy & data.
- Copy the Data request code. The code appears only after an online feature has created online data on that device.
- Choose Request online data deletion, or email support@kaboogame.com with the subject “KaBoo! online data deletion request” and include that code.
If you no longer have the app, email us with the nickname you used and approximate dates of online play. We may ask for limited additional information to locate the right records without exposing another player's data. Do not send passwords, payment information, lobby codes, or unnecessary sensitive information.
What we delete
After we verify the matching random identifier, we delete or de-identify the online information associated with it, including the player display name, lobby membership, game actions and player views, and leaderboard entry where present. Shared game records may be de-identified instead of removed when deleting the whole record would alter another player's game history.
Deleting online data does not erase information stored locally on a device. Use the in-app local deletion control separately.
Timing and limited retention
We aim to complete verified requests within 30 days. After we initiate deletion, authentication information and residual copies may take up to 180 days to leave live and backup systems. We may keep the deletion-request correspondence for up to 24 months to document that the request was completed.
We may retain the minimum information required for security, fraud prevention, dispute resolution, or legal compliance for as long as that purpose or applicable law requires. Where possible, retained information is restricted or de-identified and is not used for gameplay, advertising, or marketing.
Need help?
Visit KaBoo! Support or email support@kaboogame.com. We will explain what we need to locate your data and confirm when the request is complete.